Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I have been using Dead on Arrival for all of my pest control needs for 24 years. I began using them when Matt’s dad owned the company and have continued to use them with Matt in charge. Matt and his team are not a large corporate company that send generic messages or junk mail reminders. Rather, Matt and his team are a locally owned company that send out personal text messages when it’s time for my house to be serviced. He has been quick to come out whenever we have needed some extra help with some unwelcome critters of all kinds in between his service visits. He has taken care of all of our pest control needs and I highly recommend Matt and his team at Dead on Arrival! ~ Kim M
Great company! I wish I could give 1000 stars. True story. I woke up the other morning to the sound of kittens crying inside the wall of my room. I really didn’t know what to do, so I made a few calls and was getting nowhere finding help. Then I called Dead On Arrival Pest Control. Jackpot! After a good chuckle at my predicament, the young man manning the phones told me he would have someone out to my house the following morning. DOA arrived on schedule and went straight to work saving those kittens. They even examined my house and found where they got in from so I could have that repaired. These two young men could not have been any nicer or more professional. The only thing they asked was that I name my two new pets Matt and Ethan! That’s right. I took the kittens to the vet where they checked out as healthy and about 5 weeks old. I have adopted them so this story does have a happy ending. ~ Susan B
We’ve been using Dead On Arrival Pest Control since 2020, and I can honestly say they are hands down the best in the business! From day one, Matt and his team have been professional, reliable, and incredibly thorough. Matt really knows his stuff. He takes the time to explain what he’s doing, why it’s needed, and how to keep pests from coming back. Every visit, he goes above and beyond to make sure our home is protected. Thanks to DOA, we haven’t had a single issue stick around for long. Everything from spiders to wasp, it has been handled quickly and effectively. What I love most is the consistency. After five years of service, the quality has never dropped. They’re punctual, respectful of our property, and always follow up to make sure we’re satisfied. You can tell Matt genuinely cares about his customers and takes pride in his work. If you’re looking for a pest control company that’s trustworthy, knowledgeable, and truly delivers results, Dead On Arrival is it! ~ Jessica P
Kellett Enterprises Inc., has used Dead On Arrival Pest Control Service LLC for many years. This team is always great at maintaining a reliable and dependable service. Their knowledge and experience in extermination and control is top notch. Their friendliness and respectable work ethics can be counted on. When ever an unexpected issue may have arisen; fast, effective and dedicated responses are the norm. ~ Terry M
DOA is the best all the way around. They did my CL 100 and very competitive price to other local pest control companies. Very punctual when they say they’re going to be at my house for a quarterly treatment. Prices for the service are the best around. Will never use another company. Thanks you Matt Estepp and your employees for going above and beyond. ~ Matt C
Love these guys! Dead on Arrival is punctual, thorough and reliable. Have worked with them on quarterly sprays for over a year. They reach out when it’s time to get ‘er done and work with me to get it scheduled asap. If you’re looking for a professional service with a personal touch, look no further! ~ Laurie M
We just had a new moisture barrier installed by Dead On Arrival and couldn't be more pleased. From the initial inspection and quote to the final details of installation, Matt Estepp and his crew were knowledgeable, professional, prompt, and courteous. The difference in our crawlspace is amazing! Thanks, Guys, for a job well done! ~ Mark M
Matt and his team are aaaamazing !!! Saved me today by spraying down a wasp nest that had been there all summer . I had made a Facebook post asking how to get rid and he voluntarily came to the rescue! He’s been spraying my home for 4 years now !!! Those bees were def Dead on Arrival !!!! 🐝🐝 ⭐️⭐️⭐️⭐️⭐️ ~ Heather A
We love Matt and the phenomenal business he provides. Him and his employees are reliable, dependable, honest, trustworthy, hard-working, and polite! Thank you to Matt and his team for his exceptional care of our home. We highly recommend his services above all others! ~ Hillary E
Matt and his team have been so great.. we had a German cockroach issue (which can be notoriously hard to get rid of). After they showed up we haven’t had a problem since. Their products are pet friendly too which I really love. Dead on Arrival is 11/10 and I would recommend them to anyone! :) ~ Hannah R
Matt and his team are outstanding . They were professional and detailed any time they came to service our home . It’s also nice to talk to the owner of the company when scheduling services , instead of a call center . Would recommend them over and over again. ~ Spencer M
I contacted Dead on Arrival as my first contact when we moved to Travelers Rest, SC. They have serviced us now for 2 years. Matt and his team are very professional, knowledgeable, efficient and quick to service our needs. I highly recommend giving Dead On Arrival a chance to service you. ~ Candy S
"Thrilled with the pest control service! The team was prompt, professional, and left no stone unturned in eliminating the unwelcome guests. My home is now pest-free, thanks to their thorough and effective approach. Definitely the go-to for pest control!" ~ Andrew C
I'd recommend Dead On Arrival to anyone. Matt is excellent with communication and very personal. We've also not experienced any pest issues since he came and treated the outside and inside of our house. Very glad we decided to go with Dead On Arrival for our pest control services! ~ Alex W
Dead on arrival is awesome. They treat my house every 3 months for pest prevention(never had any pest issues since using them) and they also do my yearly termite inspection. Matt and Ethan are great! Honest guys and price is very reasonable. Would highly recommend. ~ Billy B
Matt and his crew are the best! Always on time for appointments, and they always do more for you than you request. That is a long lost asset these days. DOA will service all the issues you have relating to pests. Can’t go wrong with DOA, you will be well taken care of by Matt and his crew. ~ Jimmy J
Matt & his crew do a great job! Thankfully they keep up when my services are due (because I would forget) and they work with my weird schedule to get it done! They’ve been nothing but trustworthy & thorough which is why I continue to use them! ~ Nicole B
The BEST pest control company I’ve ever used . They always work around my schedule to help get me booked & taking care of . Very trustworthy & will always have my business !! Thank you Dead On Arrival for your service . ~ Jaylyn J
We have been using Dead on Arrival for over a year now for quarterly sprays, after switching from another company. They’re quick, polite, and professional! We’re extremely pleased and highly recommend their services! ~ Brittni H
Hands down the best pest control. Matt is always very thorough and 100% trusted. He usually comes while we are at work, and I leave a key out for him. We’ve never had any issues and most importantly— no critters! Best in the business! ~ Ashleigh M
Matt and his crew are professional, efficient, thorough and highly committed to quality service and excellence. I would highly recommend Matt Estepp and Dead on Arrival for pest control as well as termite inspection. Great company! ~ Stephanie D
Matt and his team are great. They communicate well with homeowners, are able to take care of a wide variety of pest-related issues around the house and in the yard, and are reasonably priced. Highly recommended. ~ Will H
Matt and his crew are always so professional. He's been servicing our house for several years and always taken care of anything that's came up. Anything he uses is safe for pets and around children which is always been important to us also. ~ Ashley S
We have trusted the Estepp family for many years to keep bugs out of our house. They do a great job and we never have a problem with bugs. I highly recommend putting them on a maintenance schedule for your home. ~ Marty H

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